About Us

Peoplecare Health Insurance is a Not for Profit private health insurer that is owned, operated and managed by members.

Lysaght Peoplecare was formed in 1953 by a dedicated group of John Lysaght Australia employees (later BHP, now BlueScope Steel) who believed that they should assist one another to provide protection against unforseen health costs. We are extremely proud of the fact that we have provided comprehensive health benefits to BHP / BlueScope Steel employees and their families for 50 years, and are well focused and financially positioned to continue to provide these comprehensive benefits for many years to come.

In 2006, the fund changed its registration status from a restricted membership fund to open, making membership available to any Australian resident. At this time, the fund brand name also changed to Peoplecare Health Insurance.

Key Statistics

• We have over 16,000 contributors, covering over 40,000 people Australia wide.
• In the 2006 calendar year we paid a total of $32.3 million benefits direct to our members in the form of Hospital, Medical and Ancillary (Dental, Optical, Physiotherapy, etc) benefits at an average of $2,022 per membership.

Pillars of Success

The pillars of our success is our unique combination of exceptional benefits, competitive rates and first class service;

• Exceptional personal service - telephone, claims processing, written communications (e-mail and letter).
• Comprehensive health coverageAustralia wide - hospital, ancillary, ambulance, lifestyle and member care programs.
• No / known gap medical coverage Australia wide - Fixed price agreements with more than 500 private hospitals / day surgeries and “Access Gap” arrangements with more than 11,000 doctors (excluding the BHP Health Plan).
• No hospital coverage exclusions.
• 1/2 the excess is waived on all day surgery visits (Public and Private) - approximately 60% of hospital visits are in a day surgery.
• HICAPS (electronic claiming - swipe card) and Fax Claiming services that makes claiming very convenient for most ancillary health services.
• Competitive contribution rates.
• Low management expenses (fund overheads)
• Continuity of coverage for ever - no need to leave us if you cease employment with BHP or any associated company.
• Children covered to age 21 years (or full time students to 25 years) as a dependent on a family membership, after which time they are then entitled to maintain their own membership with us.

Peoplecare - the fund you own and can trust

Vision

To have loyal, proud and delighted members that have complete confidence that they will be provided with the best possible financial support when in need of health care.

Mission

To financially support our members to obtain high quality health care when and where they need it. We will deliver with commitment and compassion.

Core Values

• Members are individuals
• Members are the fund
• Be Proud
• Strong and secure
• Integrity and trust - always
• Excellence, innovation and efficiency
• Celebrate success and have fun