At Peoplecare, it’s all about you. We love happy members and if you’re not happy we want to hear about it, so that we can make things even better.
||Just call us if you want to have a
chat on 1800 808 690
||or if you’d prefer you can drop us
Most of the time we can sort things out on the spot, but if you want to talk to a manager or our CEO at any time, all you have to do is ask.
In the rare event that we still can’t make you happy, you can contact the Private Health Insurance Ombudsman (PHIO). PHIO is free, independent and protects the rights of private health fund members. You can contact PHIO on 1800 640 695, firstname.lastname@example.org or at phio.org.au.
Our full Complaints Resolution Policy is available to members and we review it every year.