Welcome
to all of our members!
This area of our
website has been specifically tailored to your needs. We hope
you enjoy the convenience of interacting on-line with us! |
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At Peoplecare we are continually striving
to match the need for exceptional benefits and first class service
at competitive prices so that members will have certainty of access,
choice, financial protection and be treated compassionately at the
time they need health care.
The level of fund benefits
payable, contributions charged, service levels provided and the
level of management expenses charged all influence the net value
of your health insurance coverage. The benefits that are paid to
our members are on average among the highest of all funds in the
health insurance industry, and our management expenses charged are
amongst the lowest. We also combine this with exceptional service
levels;
| Key
Value Measures - Last 12 Months |
| Total Benefits Paid |
$33,825,122 |
| % of Members Contributions Returned in Benefits |
93.4% |
| Total Management Expenses (Fund Overheads) as a % of Contributions |
7.2% |
| Total Management Expenses (Fund Overheads) per Person Covered |
$64 |
| % of Telephone Calls Answered within 15 seconds |
98.5% |
| % of Claims made by HICAPS (Electronic Claiming) |
52.2% |
| Number of Hospitals Nationwide that have agreements with us |
462 |
| Number of Doctors with “Access Gap” arrangements
with us |
>15,000 |
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Click here
to login, register for or take a tour of our fully secure on-line
member services. |
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Click here for claiming
details. |
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Click here
to find a hospital, “Access Gap” doctor or HICAPS
provider. |
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Click here to access
frequently used forms and brochures. |
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Click here to order
a replacement or additional membership card. |
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Click here
for information on changing your level of cover. |
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Click here to nominate
your Family & Friends to join Peoplecare and win great prizes. |
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Click here for access
to our highly competitive and comprehensive travel insurance. |
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Click here for access to members’
own FAQ. |
If you have an enquiry please call us on
FREECALL: 1800 808 690 during business hours or
send us an e-mail .
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