At Peoplecare, it’s all about you. We love happy members and if you’re not happy and have a complaint, we want to hear about it so that we can make things even better.
Just call us if you want to have a chat on 1800 808 690 or if you’d prefer you can drop us an email at email@example.com.
Most of the time we can sort things out on the spot, but if you want to talk to a manager or our CEO at any time, all you have to do is ask.
In the rare event that we still can’t make you happy, you can contact the Private Health Insurance Ombudsman (PHIO). PHIO is free, independent and protects the rights of private health fund members.
Private Health Insurance Ombudsman
Complaints need to be about private health insurance matters
|Hotline||1300 362 072|
|Post||GPO Box 442, Canberra ACT 2601|
|Fax||02 6276 0123|
|Enquiries||1300 737 299|
Our full Complaints Resolution Policy is available to members and we review it every year. Read it here.