When you call us, we answer in person and deliver the fantastic customer service you love.
Ipsos survey 2017
94.9% member satisfaction
Since day dot (many moons ago), we’ve been not-for-profit and member-owned. It guides how we treat you. As an owner, you’re the boss and we’re here for you.
Discovery Research: 2021 Member Satisfaction Survey
2-day claims processing
At Peoplecare, we pay over 80% of claims in 48 hours.
Based on 2018 Peoplecare data, 83% of claims paid within 48 hours.
Switching to us is easy
Switching is simpler than you think! It takes around five minutes and you can switch online or over the phone.
Don’t worry, if you’re transferring from another health fund we’ll make sure we recognise any waiting periods you’ve already served if you switch within 30 days!
Terms and conditions
The boring but necessary fine print:
This offer is for Community First Credit Union members who have an existing or take out a new “Accelerator Package” Home Loan product.
This offer is for first-time new Peoplecare members only who join a Hospital and Extras cover (combo cover). This offer can only be claimed once.
Must quote promo code CFCUVIP to be eligible for the offer
Limit is $150 per single and single parent policy and $300 per couple and family policy.
Members who purchase Ambulance only, Hospital only, Extras only or Overseas Student Health Cover (OSHC) covers are not eligible for the promotion.
Offer expires 31st December 2022.
Cannot be redeemed for cash or credit.
The 2 & 6 month waiver of waiting periods applies to extras cover and doesn’t include Hospital waits. All Hospital waits still apply (unless you’re transferring from an equivalent or higher level of cover with another fund).
12 & 24 month waiting periods for extras cover still apply (unless you’re transferring from an equivalent or higher level of cover with another fund).