Here are a few things we've done to make things easier for our members
Added telehealth benefits on your extras cover
Claim video and phone consults on physio, psych, dietetics and more, available until 1 October 2020.
Free ambulance cover
Our ambulance cover is included free with any of our Combo, Hospital or Extras covers.
Free health programs
Increased our range of health programs to help you tackle some of your biggest problems (think weight, mental health, heart disease, diabetes, arthritis) included free of charge on all our new hospital covers.
Brilliant customer service through our call centre, web and app (96% of our members LOVE us!†)
†Discovery Research: 2019 Member Satisfaction Survey
Brand new app & website
Launched a new website and mobile app to help you make the most of your cover
Planning for a family?
If you want to choose your own doctor or have a private room when you bring in your new bundle of joy into the world, you’ll want to use private health cover.
Just remember that you’ll need to have served your waiting periods (with us or another fund) by holding a hospital cover with pregnancy coverage for 12 continuous months before you can use your private cover. The hospital cover you need is called Gold Hospital and it includes all hospital treatments, giving you and your little one a huge range of private hospital services to use you need to.
Do you need extras too?
Pre and post-natal classes and hydrotherapy benefits are very useful when you’re pregnant. We’ll take 10% off any Peoplecare extras cover if you combine it with your hospital cover.
We won’t make you jump through hoops to claim. You’re paying for cover, so you should be able to use it. We’ve got a mobile app, online services and on-the-spot claiming at providers, just to give you a few options (in case you get bored with just one).
But not like someone you just met in the checkout line that tells you all about their problems. We’re personal in a good way. When you call us, we’ll answer – not a machine. And sure, we’ll give you a member number, but we’ll never treat you like one (unless that’s what you’re into).
Our members actually do love us. Well, 96% of them do (according to our 2018 member survey**), which we think is pretty darn good (because let’s face it - who’s perfect?).
** Discovery Research Member Satisfaction Survey 2018
We're not for profit
Since day dot (many moons ago), we've been not-for-profit and member-owned. It guides how we treat you. As an owner, you're the boss and we're here for you.
Terms and conditions
The boring but necessary fine print:
This offer is for first-time new members only who join a Hospital only or a Hospital and Extras cover (combo cover). This offer can only be claimed once.
Must quote promo code to be eligible for the offer.
Members who purchase Ambulance only, Extras only or Overseas Student Health Cover (OSHC) covers are not eligible for the promotion.
The membership must be current and paid up-to-date at the time the offer is being redeemed. First monthly contribution must be received before 6 weeks free is applied.
Peoplecare membership must be held for 30 days prior to the 6 weeks free being applied to the membership.
This offer is not available with any other promotional offers being run by Peoplecare at the same time.
This offer is not available through intermediaries and only applies to purchases by new members through the Peoplecare website or call centre.
Peoplecare can withdraw this offer at any time without notice. This offer is for a limited time only.
Offer expires 31st October 2020.
Cannot be redeemed for cash or credit
The 2 & 6 month waiver of waiting periods applies to extras cover and doesn’t include Hospital waits. All Hospital waits still apply (unless you’re transferring from an equivalent or higher level of cover with another fund).
12 & 24 month waiting periods for extras cover still apply (unless you’re transferring from an equivalent or higher level of cover with another fund).