Your COVID-19 vaccination certificate

Hooray, you’re vaccinated! Now what?

First things first, please be aware that your cover with us will not be impacted by whether you are vaccinated or not vaccinated. This guide is to help those members who are vaccinated get into your local cafe and pub for your freedom festivities (a Freedom Frothie as HG Nielson put it).

There’s no doubt that you’ll be asked to show your COVID-19 vaccination certificate shortly, but how do get it? The good news is there are more ways than one!

After you’ve received both doses of an approved COVID-19 vaccine, your provider will send your vaccine information to the Australian Immunisation Register.

What can you use to show COVID-19 vaccination proof?

There are two ways that you’ll be able to show your vaccination proof:

  • Your COVID-19 digital certificate (bonus: you can add this to a digital wallet on your smartphone, such as Apple Wallet or Google Pay).
  • Your immunisation history statement, which shows a record of your COVID-19 vaccination and all the other vaccinations you’ve had.

Only had one dose of the vaccine so far and can’t access your digital certificate? Not to worry! Your digital certificate only becomes available once you’ve received all required doses of the vaccine. For now, you can show proof of your first dose through your immunisation history statement.

How can you access my COVID-19 certificate?

Not all of us are tech wizards, so here are some ways you can get proof of your COVID-19 vaccination, with and without the tech!

Getting proof online

The best ways to get your digital certificate or immunisation history statement are using:

  • Your online Medicare account through myGov; or
  • The Express Plus Medicare app for mobile.
  • The Service NSW app to add your digital certificate and safely check-in to venues and show proof all in one place.

If you haven’t set up a myGov account or linked the account to your Medicare, use this Services Australia tool from the Australian Government to help get you started.

Not to worry if you aren’t eligible for Medicare, there are still ways you can get proof of your vaccination online. You will need to have an Individual Healthcare Identifier (IHI), which you can apply for and then register for a My Health Record.

Getting proof offline

No tech? No worries. You can get your vaccination certificate in a few ways:

  • Your vaccine provider (ideally your GP) can print your immunisation record or COVID-19 digital certificate for you
  • You can call the Australian Immunisation Register on 1800 653 809 (8am to 5pm Mon-Fri) and ask for your certificate to be posted to you via mail
    • This can take up to 14 days to be posted to you, so be prepared to pull out a chair and wait for the postie!
  • You can also visit a tech-savvy relo to help you go online to access and print your certificate

Do you need an interpreter?

You can call Telephone Interpreter Services on 131 450.


All articles

Member give-back

As a not-for-profit and member-owned health fund, we’re committed to giving back claims savings we made due to COVID-19 restrictions. Members will receive their refunds in the same bank account that we pay their claim benefits to. Members don’t need to do anything to receive their refunds.

Read article