Rate deferral

Good news! Peoplecare defers premium rise for 6 months 

Premiums are locked at their current rate until 1 October 2022. We’ll take care of this automatically. You don’t need to do a thing.

No increase to your premium on 1 April 2022 

It’s been another tough year for us all and this is the time of year health funds normally increase premiums. In good news, Peoplecare has continued to experience lower claims than expected due to the COVID-19 pandemic, so we are able to postpone the planned premium increase for six months. 

The Australian Government Rebate on Private Health Insurance will also remain the same for 2022. 

COVID-19 has been an unprecedented pandemic which has affected all of us in different ways. We recently returned around $5.4 million in cash back to our members.  

Since the start of the pandemic, in addition to the cash back to members, we have supported our members with a range of support packages to the value of approximately $3 million. These support packages included: 

  • deferring our April 2020 planned premium increase for 6 months;
  • introducing telehealth services & COVID-19-related benefits;
  • adding health programs; and 
  • assisting financially vulnerable members.

Telehealth was introduced as a temporary way to claim extras benefits remotely. We’re proud to say that these benefits are here to stay. Telehealth consultations are a way to claim one-to-one video and phone consults, based on your existing extras cover benefits. 
Claimable telehealth services include:  

  • physiotherapy 
  • occupational therapy  
  • psychology 
  • speech therapy 
  • dietetics
  • exercise physiology (new) 

Learn more about how to use telehealth benefits at peoplecare.com.au/alerts/covid19/telehealth. 

We have also extended access to our fabulous health programs for those on Basic and Bronze Hospital covers until 1 April 2023. 

These include programs for: 

  • Heart health 
  • Mental health
  • Diabetes management
  • Joint health
  • Chronic disease management 

Read about our health programs in more detail at peoplecare.com.au/health-programs.

* Waiting periods of 2 months (or 12 months for pre-existing conditions) apply. 

There are plenty of reasons private hospital cover is important. Things like: 

  • knowing you can have access to private hospitals with state-of-the-art facilities 
  • being able to choose your doctor 
  • not having to spend months (even years!) on a public hospital waiting list by going into a private hospital 
  • if you earn over the threshold for Medicare Levy Surcharge (currently $90,000 for singles and $180,000 for families), you may save tax by not having to pay the Medicare Levy Surcharge 
  • avoiding a Lifetime Health Cover loading (by having hospital cover before you turn 31) 

When you think about health insurance it’s important to think about more than just the cost – it’s about giving you more choice for your healthcare, less time waiting for the services you need and (most importantly) the peace of mind to know that you’ll be looked after when you need it most. 

Besides, hospital can be frighteningly expensive and that’s why there’s value in having health cover just in case the worst should happen. Here are some examples of claims we paid for individual members in 2021: 

Top 5 hospital claims
Admission reason Total benefit paid
Coronary artery bypass $104,551
Hospital psychiatric ECT $84,093
Surgery to treat brain swelling $80,003
Hospital psychiatric CBT $79,779
Spinal surgery $79,245

Again, it’s completely up to you, but you might want to get that money tree planted just in case.

We can help. We’re here for members in financial hardship. Call us on  1800 808 690 to talk about options for your personal situation.

No. We are a proud not-for-profit, member-owned fund. The fairly narrow surpluses we earn help sustain us as a fund and enable us to pay the expensive claims our members rightfully deserve towards their health.