When you call us, we answer in person and deliver the fantastic customer service you love.
Ipsos survey 2017
96% member satisfaction
Since day dot (many moons ago), we’ve been not-for-profit and member-owned. It guides how we treat you. As an owner, you’re the boss and we’re here for you.
Discovery Research: 2019 Member Satisfaction Survey
2-day claims processing
At Peoplecare, we pay over 80% of claims in 48 hours.
Based on 2018 Peoplecare data, 83% of claims paid within 48 hours.
Switching to us is easy
Switching is simpler than you think! It takes around five minutes and you can switch online or over the phone.
Don’t worry, if you’re transferring from another health fund we’ll make sure we recognise any waiting periods you’ve already served if you switch within 30 days!
Terms & conditions
The boring but necessary fine print:
This offer is for first-time new members only who join a Hospital and Extras cover (Combined cover). This offer can only be claimed once.
Must quote promo code to be eligible for the offer.
Limit is $150 per single and single parent policy and $300 per couple and family policy.
Members who purchase Hospital only, Extras only or OSHC covers are not eligible for the promotion.
The membership must be current and paid up-to-date at the time the offer is being redeemed.
Peoplecare membership must be held for 30 days prior to the EFTPOS gift card being sent out.
The 2 & 6 month waive of waits applies to the extras cover and doesn’t include Hospital waits. All Hospital waits still apply (unless you’re transferring from an equivalent or higher level of cover with another fund).
12 & 24 month waiting periods for extras cover still apply (unless you’re transferring from an equivalent or higher level of cover with another fund).
This offer is not available with any other promotional offers being run by Peoplecare at the same time.
This offer is not available through intermediaries and only applies to purchases by new members through the Peoplecare website or call centre.
Peoplecare can withdraw this offer at any time without notice. This offer is for a limited time only.
Offer expires 31st December 2020.
Peoplecare Directors and employees are not eligible to receive this offer.