How big is Peoplecare’s hospital network?
We love the latest stats and the latest report from the Commonwealth Ombudsman allows us to compare our hospital network to the big 5 health funds.
One less thing to worry about!
We're loveable! No, really.
#1 Health Fund Call Centre in Australia
When you call us, we answer in person and deliver the fantastic customer service you love.
Ipsos survey 2017
96% member satisfaction
Since day dot (many moons ago), we’ve been not-for-profit and
member-owned. It guides how we treat you. As an owner, you’re the
boss and we’re here for you.
Discovery Research: 2019 Member Satisfaction Survey
2-day claims processing
At Peoplecare, we pay over 80% of claims in 48 hours.
Based on 2018 Peoplecare data, 83% of claims paid within 48 hours.
Switching to us is easy
Switching is simpler than you think! It takes around five minutes and you can switch online or over the phone.
Don’t worry, if you’re transferring from another health fund we’ll make sure we recognise any waiting periods you’ve already served if you switch within 30 days!
Get the updated app!
Larry’s had a complete makeover. He’s looking fresh with a man bag full of new features. You can use Larry to:
- Access your secure inbox with all your Peoplecare correspondence in one place
- Pay your premium by credit card or debit card
- Claim quickly with easy photo or PDF claiming
- Submit supporting documents
- Check your benefits and limits
- Update your contact info
- Search our providers
- Order a new membership card
- Search your claims history
- Reset your password with SMS password reset for faster account access
- Provide you with some super useful health info
Latest news
How much coffee should you drink?
Like your coffee? Sometimes there is too much of a good thing. We delve into the science to put a lid on Australia’s caffeine intake.
Our guide to orthopaedic shoes and orthotics
We show you what you can and can’t claim on your extras.
We're stoked to be a part of the Members Health Fund Alliance
Peoplecare is a proud part of Members Health Fund Alliance, the peak industry body for not-for-profit health funds that all share a common value of putting our members’ health before profit.
