One less thing to worry about!

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Hospital at Home

Going to hospital? Want to be back in your own home recovering as soon as possible? Say goodbye to embarrassing hospital gown mishaps and hello to watching trashy TV in your favourite PJs with our Hospital at Home program!

Mental health

Mental health is now getting the attention it deserves. That’s great news for you if you suffer from a mental health condition, but the question remains, how do you get practical help?

Do you have symptoms of anxiety, panic attacks or depression? There are things you can do to help manage your condition. Sound good? Read to see how we can help.

We're loveable! No, really.

#1 Health Fund Call Centre in Australia

When you call us, we answer in person and deliver the fantastic customer service you love. 

Ipsos survey 2017

94% member satisfaction

Since day dot (many moons ago), we’ve been not-for-profit and
member-owned. It guides how we treat you. As an owner, you’re the
boss and we’re here for you.

Discovery Research: 2021 Member Satisfaction Survey

2-day claims processing

At Peoplecare, we pay over 80% of claims in 48 hours. 

Based on 2018 Peoplecare data, 83% of claims paid within 48 hours.

Switching to us is easy

Switching is simpler than you think! It takes around five minutes and you can switch online or over the phone.

Don’t worry, if you’re transferring from another health fund we’ll make sure we recognise any waiting periods you’ve already served if you switch within 30 days!

Get the updated app!

Our app's had a complete makeover. We're always adding new features. You can use the Peoplecare app to:

• Change your direct debit or credit card details
• Update the account where we send your member benefits
• Claim quickly with easy photo or PDF claiming
• Upload supporting claim documents & forms
• Pay your premium by credit card, debit card & direct debit
• View and search your claims history
• Check your benefits, limits, cover and payment details
• Order a new membership card
• Update your contact details
• Search our providers
• Manage your health with our health programs and support
• Access your secure inbox with all your Peoplecare correspondence in one place
• SMS password reset for faster account access

Get the app now

Latest news

Latest elective surgery waiting times

One of the biggest drivers of Aussies taking up private hospital cover is the health of the public hospital system – specifically planned (elective) surgery waiting times. Hospital cover is more important than ever.

Read article

Tips to stay active in winter

Not in the mood to get active? We get it, not everyone enjoys the cold. However, a bit of winter exercise is just as warming to our bodies as the delicious comfort food we all know and love.

Read article

We're stoked to be a part of the Members Health Fund Alliance

Peoplecare is a proud part of Members Health Fund Alliance, the peak industry body for not-for-profit health funds that all share a common value of putting our members’ health before profit.

Read more

Reduce your out-of-pocket

Want to save on out-of-pocket expenses on your planned surgery?

We've provided our members a new search tool to make it easier to find doctors with a track record of providing Access Gap services.