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Hospital at Home

Going to hospital? Want to be back in your own home recovering as soon as possible? Say goodbye to embarrassing hospital gown mishaps and hello to watching trashy TV in your favourite PJs with our Hospital at Home program!

Mental health

Mental health is now getting the attention it deserves. That’s great news for you if you suffer from a mental health condition, but the question remains, how do you get practical help?

Do you have symptoms of anxiety, panic attacks or depression? There are things you can do to help manage your condition. Sound good? Read to see how we can help.

We're loveable! No, really.

#1 Health Fund Call Centre in Australia

When you call us, we answer in person and deliver the fantastic customer service you love. 

Ipsos survey 2017

94.9% member satisfaction

Since day dot (many moons ago), we’ve been not-for-profit and
member-owned. It guides how we treat you. As an owner, you’re the
boss and we’re here for you.

Discovery Research: 2021 Member Satisfaction Survey

2-day claims processing

At Peoplecare, we pay over 80% of claims in 48 hours. 

Based on 2018 Peoplecare data, 83% of claims paid within 48 hours.

Switching to us is easy

Switching is simpler than you think! It takes around five minutes and you can switch online or over the phone.

Don’t worry, if you’re transferring from another health fund we’ll make sure we recognise any waiting periods you’ve already served if you switch within 30 days!

Get the Peoplecare app

Our app makes it easy to take control of your health cover. Check your cover details, view your extras limits, claim, make a payment and a whole lot more.

Latest news

Hospital Contract Termination with Adventist HealthCare

Peoplecare is committed to providing members with private hospital options that represent the highest quality and best value. Regrettably, we haven’t reached an agreement with Adventist HealthCare on the terms and conditions of a new agreement on what we believe are fair charges, and to avoid pressure on the current level of your health fund contributions.

Read article

Member give-back

As a not-for-profit and member-owned health fund, we’re committed to giving back claims savings we made due to COVID-19 restrictions. Members will receive their refunds in the same bank account that we pay their claim benefits to. Members don’t need to do anything to receive their refunds.

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We're stoked to be a part of the Members Health Fund Alliance

Peoplecare is a proud part of Members Health Fund Alliance, the peak industry body for not-for-profit health funds that all share a common value of putting our members’ health before profit.

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Reduce your out-of-pocket

Want to save on out-of-pocket expenses on your planned surgery?

We've provided our members a new search tool to make it easier to find doctors with a track record of providing Access Gap services.