2022 non-urgent elective surgery postponed in some states
Some state governments have announced that some non-urgent elective surgeries will be postponed.
One less thing to worry about!
We're loveable! No, really.
#1 Health Fund Call Centre in Australia
When you call us, we answer in person and deliver the fantastic customer service you love.
Ipsos survey 2017
94.9% member satisfaction
Since day dot (many moons ago), we’ve been not-for-profit and
member-owned. It guides how we treat you. As an owner, you’re the
boss and we’re here for you.
Discovery Research: 2021 Member Satisfaction Survey
2-day claims processing
At Peoplecare, we pay over 80% of claims in 48 hours.
Based on 2018 Peoplecare data, 83% of claims paid within 48 hours.
Switching to us is easy
Switching is simpler than you think! It takes around five minutes and you can switch online or over the phone.
Don’t worry, if you’re transferring from another health fund we’ll make sure we recognise any waiting periods you’ve already served if you switch within 30 days!
Latest news
Hospital Contract Termination with Adventist HealthCare
Peoplecare is committed to providing members with private hospital options that represent the highest quality and best value. Regrettably, we haven’t reached an agreement with Adventist HealthCare on the terms and conditions of a new agreement on what we believe are fair charges, and to avoid pressure on the current level of your health fund contributions.
Member give-back
As a not-for-profit and member-owned health fund, we’re committed to giving back claims savings we made due to COVID-19 restrictions. Members will receive their refunds in the same bank account that we pay their claim benefits to. Members don’t need to do anything to receive their refunds.
We're stoked to be a part of the Members Health Fund Alliance
Peoplecare is a proud part of Members Health Fund Alliance, the peak industry body for not-for-profit health funds that all share a common value of putting our members’ health before profit.
