When you call us, we answer in person and deliver the fantastic customer service you love.
Ipsos survey 2017
Since day dot (many moons ago), we’ve been not-for-profit and
member-owned. It guides how we treat you. As an owner, you’re the
boss and we’re here for you.
Discovery Research: 2021 Member Satisfaction Survey
At Peoplecare, we pay over 80% of claims in 48 hours.
Based on 2018 Peoplecare data, 83% of claims paid within 48 hours.
Switching is simpler than you think! It takes around five minutes and you can switch online or over the phone.
Don’t worry, if you’re transferring from another health fund we’ll make sure we recognise any waiting periods you’ve already served if you switch within 30 days!
The boring but necessary fine print: