Peoplecare Optical & Dental
*No gap means there are no out-of-pocket costs for check-up and clean package, as long as your health fund dental limit hasn’t been used. Full details at peoplecareopticalanddental.com.au/no-gap.
Open Disclosure Statement: The primary purpose of open disclosure in healthcare is to facilitate honest and transparent communication between healthcare providers and patients when things don’t go to plan. Peoplecare Optical and Dental is committed to providing this critical component of high-quality care, designed to maintain or rebuild trust and ensure patient safety by learning from errors.
The Australian Charter of Healthcare Rights: At Peoplecare Optical and Dental, we proudly support the Australian Charter of Healthcare Rights. For details on your healthcare access, privacy, and safety, please view the official Consumer Guide.
Healthcare Complaints Authority: If you’re not happy with the care you received it’s often best to speak with your dental practitioner in the first instance if you can. This includes if you have any concerns about your dental practitioner’s infection prevention and control practices. If you still have concerns, you can make a notification/complaint to:
- AHPRA and the Dental Board of Australia on 1300 419 495
- The Healthcare Complaints Commission in NSW on 1800 043 159
- The Health Professional Councils Authority in NSW via its website or by phoning 1300 197 177