Reconciliation Action Plan

It’s just the beginning  

Peoplecare's Reflect Reconciliation Action Plan (RAP) is about guiding us to do better - as people, as a health fund, and as a part of our local community. 

We passionately envisage a nation where equity is the norm and all people are supported to live well and believe that health and wellbeing is deeply connected to community and Country.  

Our first RAP is just the start. It lays the foundation for long-term, meaningful action. We’re committed to listening, learning, and growing together – and to walking this path with humility, respect, and purpose. 

"We understand that health and healing are intrinsically linked to Country. For many Aboriginal and Torres Strait Islander peoples, Country is not just a place, it is a living, breathing entity that holds knowledge, belonging, and life itself. As a health organisation, we are committed to learning how we can better honour this connection in the way we facilitate access to care, build relationships, impact our community, and shape our workplace culture." 

Louise Leaver, CEO Peoplecare. 

Taking action 

We're proud to join a network of over 3,000 organisations with formal commitments to reconciliation through Reconciliation Australia’s RAP program. 

Still early in our journey, we have begun by strengthening our connections with the communities we serve, guided by 16 deliverables across: 

Relationships

We will proactively build mutually beneficial relationships with Aboriginal and Torres Strait Islander stakeholders and organisations, leveraging best practices and National Reconciliation Week (NRW) to foster meaningful collaborations. 

We will promote reconciliation within our sphere of influence by communicating our dedication to all employees, engaging with like-minded organisations, and prioritising antidiscrimination strategies through HR policy reviews and the formation of a First Nations Advisory Group. 

Respect

We will enhance understanding and appreciation of Aboriginal and Torres Strait Islander cultures through cultural education initiatives and anti-racism training. 

By learning and adhering to cultural protocols, we aim to foster respect and inclusivity, ensuring that our staff, membership, and community members feel valued and respected. 

Opportunities

We will explore employment opportunities for First Nations peoples and develop strategies for increasing their representation within our organisation. Additionally, we will bolster Aboriginal and Torres Strait Islander supplier diversity by developing a business case for procurement from Indigenous-owned businesses and actively engaging with First Nations suppliers to support economic and social outcomes. 

Governance

We will strengthen our RAP Working Group to ensure effective governance and representation of Aboriginal and Torres Strait Islander voices, and we are committed to providing the necessary support and resources for successful RAP implementation. 

We will foster accountability and transparency in tracking, measuring, and reporting our progress, and will continue our reconciliation journey by actively developing our next RAP. 

Our Artwork

Connected by Care, Guided by Country tells the story of Peoplecare and its deep relationship with the community of the Illawarra. At the heart of the artwork sit three meeting places. These represent Peoplecare’s three locations, but they also speak to the organisation’s role as a gathering point, a place where people come together, yarn, heal and support one another. 

The central meeting place is the strongest of the three. Around it sit four cultural symbols that reflect Peoplecare’s core values and the way they show up in community. 

  • The hand symbolises welcome, help, and people-first care.
  • The coolamon represents nurturing, carrying, and supporting individuals and families through every stage of life.
  • The shield speaks to protection, safety, and standing up for community wellbeing.  
  • The gumnut reflects growth, renewal, and the idea that healthy communities start from strong foundations. 

Journey lines link the central meeting place to the other two, showing the pathways Peoplecare travels to stay connected with community. These lines carry dual meaning not just organisational connection between locations, but the shared responsibilities, relationships and trust that Peoplecare continues to build across the region. 

Throughout the artwork, people sit and stand across the design. These figures represent the community itself, the members, families and employees who make up Peoplecare. They remind us that an organisation isn’t a building; it’s the people who shape it. 

Five waterholes flow through the design, honouring the Five Islands off the Illawarra coast. These waterholes ground Peoplecare to Country, acknowledging the deep cultural story of the islands and the way they watch over the region. They represent the resilience, healing and guidance that Country provides to all who live and work here. 

Smaller patterns and markings throughout the piece reflect everyday movement across Country, the shared stories, cultural knowledge, and connections that weave Peoplecare and community together. Every element speaks to a simple truth that when we walk together, we grow stronger. 

We invite you to explore our plan to see Peoplecare’s activities and commitments 

Read our Reflect RAP

Thanks to our reconciliation partners 

Messenger Bird Collective cocreated our RAP with us. Dharug artist and educator Kane Wright from Deadly Ed created Connected by Care, Guided by Country.