Why we think you'll love us

Hi, we’re Peoplecare. You might not have heard of us before, but we’re pretty sure you’ll be happy you found us. Why? We’re glad you asked.

We're all about you!

As a not-for-profit mutual fund, we work for you – not corporate shareholders or overseas owners. We’ll always put your needs ahead of profits so we can better look after you and your health.

We’re personal!

But not like someone you just met in the checkout line that tells you all about their problems. We’re personal in a good way. When you call us, we’ll answer – not a machine. And sure, we’ll give you a member number, but we’ll never treat you like one (unless that’s what you’re into).

We’re to the point!

We know health insurance can be confusing, so we keep it simple and tell it like it is. You’ll always know what you are and aren’t covered for with us. We’ll compare covers with other funds and if ours isn’t the best one for you, we’ll tell you.

We’re value for money!

We know you’d rather be spending your money on something else, so we work hard to make sure you’re getting value for your money. We’re always looking for ways to give more of your premium back to you in benefits or services.

We’re easy!

We won’t make you jump through hoops to claim. You’re paying for cover, so you should be able to use it. We’ve got a mobile app, online services and on-the-spot claiming at providers, just to give you a few options (in case you get bored with just one).

We’re loveable! No, really.

Our members actually do love us. Well, 96% of them do (according to our 2020 member survey*), which we think is pretty darn good. Because let’s face it – who’s perfect?

Some of our members even email us out of the blue to say nice things to us, like this one:

“Thank you very much for your high-quality service and support! Like many people I was initially reluctant to pay the cost of private health insurance; however in our dealings with Peoplecare it has made some of the hardest and most stressful times of life a little easier.”

Sound like something you want to be a part of?

Read more in our brochure

Join now

*Discovery Research Member Satisfaction Survey 2019

We thought we’d tell you 15 ways we’re committed to you.

  1. We’ve been around since 1952 and we’re not going anywhere.
  2. Not-for-profit - We only charge what it costs us to pay claims and run the fund
  3. Member-owned - We don’t have shareholders. In fact, we are 100% owned by our members
  4. Give you more back - For every dollar you pay in premiums, we paid 89 cents back in benefits in 2017*
  5. Free health programs - Really useful free programs to help you stay healthy and get out of hospital faster and recover at home ^^
  6. Kids eat free! - No excess for kids under 21
  7. Family Plus cover options - Keeping the kidults covered (from 21 until they’re 25)
  8. Over 36,000 doctors on the books and 550 hospitals to choose from
  9. Quick and easy mobile claiming - Other funds don’t have an app named Larry!
  10. Half-price excess - When you have day surgery
  11. Unlimited ambulance across Australia - 100% ambo cover is included in all our levels of cover
  12. Access Gap - We pay more towards your medical services so you might not have to
  13. 96% members satisfied^
  14. A real person answers the phone – Our Peoplecarers love answering the phone in person, so if you ever need us, give us a buzz
  15. 10% off extras when you get combo cover with us

* Commonwealth Ombudsman, 2017 State of the Health Funds Report

^Source: Discovery Research: 2018 Member Satisfaction Survey results

^^ You need to have extras cover & have served your waiting periods to use these benefits. We pay benefits for approved programs to manage or treat a specific health condition