What to expect

Steps to becoming a Peoplecarer


Follow the link from the job and take the questionnaire (if applicable, for some jobs we may only request a resume initially).

We’ll look at your application and questionnaire answers and see if they fit the job. If we like what we see, we’ll call and arrange an interview. Sometimes we might have a short phone interview before asking you to come in for a formal interview.

Whether you get an interview or not, we’ll let you know what’s happening. You took the time to apply, so it’s only fair that we let you know how your application went. And if you don’t get an interview, don’t worry! We keep everyone’s details on-hand in case another position pops up (but don’t let that stop you applying again if you find the perfect role).

The dreaded interview! Depending on the position you’ve applied for, you’ll either have a group or panel interview. Group interviews are with 4 – 8 people, and we get to know you better with two written assessments. If you’re top of the class in the group interview, you’ll go on to have a panel interview (which is an interview with just you and 2-3 of our Peoplecarers). 

If you’re picked after the interviews, you’ll visit our external consultant and take an aptitude test. Here we’ll be looking at your non-verbal intelligence (IQ), general clerical skills and maths skills.

Before we make our decision, we like to get to know you a little better by calling some of your referees.

If your references are spot on, we’ll ask you to complete a Police Check via Fit2Work prior to commencing with Peoplecare.

You got the job! Yay! We’ll call you to give you the good news and tell you a bit more about working at Peoplecare.

Once you take the job, we’ll send you a welcome pack which has:

  • your official letter of offer
  • your position description
  • personal information form
  • Fair Work information statement
  • info about your Super
  • tax declaration form
  • code of conduct statement
  • new employee survey
  • info on some of your fellow Peoplecarers and their roles
  • info about our rewards and benefits

Welcome to the family! Your induction and training will start ASAP.

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We want you to be our newest Peoplecarer, so here are some tips & tricks to give you the best shot.


Your resume

  • Less is more – keep it short (no more than 3 pages), easy to read and to the point
  • Tell us where you’ve been – we like to see what you’ve been up to for the last several years, with your latest job at the top. Make sure you mention how long you’ve been at each job, and if you’ve had any breaks it helps to tell us why (holiday of a lifetime, looking after kids, etc.)
  • Let your referees know that we might call – no one likes to be put on the spot!
  • Triple check your spelling and grammar – we notice that kind of thing!
  • Keep it consistent and easy to follow
  • Put your best foot forward – tell us all of your qualifications
  • Keep it simple – try not to use jargon or abbreviations
  • Once you’ve perfected your résumé, follow the links on our website to get your application underway. You’ll be taken to a website called Harrison Assessments, this is where you upload your resume & cover letter and complete two questionnaires.

The interview

  • Be prepared! Read over the description of the job you’ve applied for, take some time to learn more about Peoplecare
  • Think about your past jobs. What about them could be good examples in this interview?
  • Ask us questions – we like to answer them too!
  • If you need a question repeated or some time to answer, don’t be afraid to ask
  • Be yourself! We want you to be our next Peoplecarer, so try to relax (easier said than done, we know!)

Your cover letter

  • Tell us why you want to become a Peoplecarer
  • Why does the job sound right for you?
  • Let us know when you’re available

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Potential Peoplecarer FAQS


You sure can. We’re a growing business, so there are a few ways you can develop yourself & your career with us. We’ve got a future leaders program, ongoing training, a tertiary assistance scheme and more.

Not if you’re working from our main office, but to work at Peoplecare Eyes & Teeth you’ll need to have a Working With Children check, current first aid certificate and be up-to-date with your immunisations.

Yep. Our induction and training program is between 2 & 4 weeks, depending on your role. After that, you’ll have a mentor to help you on your way. But Peoplecarers never stop learning, so we’ve got a team of dedicated trainers to keep you up-to-date all through your Peoplecaring career.

We give our Peoplecarers lots of little rewards for their excellent work – things like gift vouchers, movie tickets and team lunches & dinners. We also offer salary package options, rewards for going above & beyond and we celebrate our Peoplecarers’ anniversaries.

Peoplecarers are paid fortnightly.

Yes there is, and we hope you like purple and orange! Peoplecarers get polos and a jacket, you just bring the bottom half (in charcoal or black).

Our office is right near the centre of town, so there are plenty of lunch & coffee options. Plus our kitchen is fully stocked with a coffee machine and snacks, so you can refuel whenever you need to! 

The normal hours are 8:30am to 5pm Monday to Friday (with an hour for lunch), but we’re happy to look at other times if needed.

We’re in sunny Wollongong, on the corner of Victoria & Young Streets. We also have a dental & optical centre (Peoplecare Eyes & Teeth) at 63 Market Street.