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Peoplecare COVID-19 & Financial Relief Update:
we have postponed our annual premium increases for 6 months and have announced a range of measures to support our members.Learn more
We’re a social bunch here at Peoplecare so let us introduce you to who’s who in the zoo.
Dr Melinda Williams BNurs MPH PhD GAICD
Chief Executive Officer
Melinda joined Peoplecare in 2009 and successfully headed the Hospital & Health Services department before becoming CEO.
Melinda has extensive experience in the highly specialised hospital–medical side of health funds, the design and evaluation of health management programs, as well as clinical nursing experience in both hospital and community sectors.
Melinda completed her PhD with the University of Wollongong in population health management.
Melinda is a Director of the Cram Foundation and Members Health Fund Alliance.
Mel, our fearless leader, loves those little packages of aeroplane food, sleeping in, doing the quiz in Saturday's paper and helping members recover where they're most comfy.
Dale Cairney BCom GAICD
Deputy CEO, Chief Risk Officer
Dale is responsible for governance and risk management for Peoplecare and its customer insurers. Dale has a wealth of senior management experience across a range of industries including private health insurance, dental & eyecare practice management, finance, manufacturing, mining, and transport industries over the last 30 years.
Dale’s particular strengths are in general management, corporate governance, finance, and risk management.
Dale's other appointments include:
Cram Foundation - Chair of Finance Audit & Risk Committee
Chair of Members Health Funds Alliance Governance, Risk & Compliance Committee
Dale, our Deputy CEO, loves fishing in the Bay, running by the seaside, riding his Harley on weekends, and helping Peoplecare make great decisions for our members.
Anita Mulrooney BA GDipIM GDipCom GAICD
Head of Customer Service & Marketing
Anita has over two decades of experience in the not-for-profit, insurance, and health sectors in Australia and South-East Asia across key business functions including operations, customer service, sales and marketing and human resources.
She is responsible for Peoplecare's operations, customer service delivery, marketing, brand, communications, and community relations.
Anita's primary focus is to lead our Customer Service and Marketing Teams to provide clear, simple and high-value products for our members and to make sure Peoplecare's customer service experience is an exceptional one.
Since assuming the role in 2006, Anita has played a pivotal role in the evolution the Peoplecare brand from a small restricted fund to one of Australia's most respected not-for-profit health insurers.
Anita's other appointments include:
Members Health Fund Alliance Marketing Committee - Chair
Private Health Insurance Ombudsman's Website Reference Group - Member
IRT - Director
UOW Pulse - Director
Anita, our marketing guru, loves her coffee with a double shot, sploshing acrylic paint over canvass, playing with the latest tech, and wowing our customers with everything we do.
Chris Stolk BCom CPA GAICD
Chief Financial Officer
Chris joined our Executive Team in September 2007. Chris is responsible for the provision of all financial management functions of the organisation and has more than 20 years' experience in the accounting and finance field, most of which time was spent working with organisations in the financial services industry.
His specialist skills include management reporting, statutory reporting, taxation and business planning and compliance. He also has a keen interest in treasury operations. Chris is also Company Secretary for Peoplecare.
Chris is a member of the Catholic Development Fund (CDF) Advisory Council and is also a member of the Finance, Insurance & Audit Committee.
Chris, our financial guru, loves his home brew, taking the kids to the footy, Thai curries, and making sure our finances track according to plan.
Head of People, Culture & Capability
Maree joined Peoplecare in 2011 and is Head of People and Culture. She has 20 years of HR Management experience across various industries, including education, hospitality and general insurance.
As Head of People, Culture & Capability, Maree is responsible for ensuring that our people processes and practices retain Peoplecare's status as a true employer of choice with an exceptional level of staff satisfaction.
Maree supports our managers and staff in the areas of recruitment, training and development, WH&S, Human Resource policy, and cultural development.
Maree was awarded Australia's HR Manager of the Year for 2013 at the Australian HR Awards. Her particular areas of expertise are leadership development and training.
Maree, our People & Culture star, loves getting her tennis game on, breaking open her home renovation piggy bank for spontaneous travelling, exercising her liver with a glass of champers and growing a fun and varied workplace.
Head of Hospital & Health Services
Melissa is Peoplecare’s Head of Hospital & Health Services. She is responsible for the successful delivery of services at Peoplecare Eyes & Teeth (our dental and optical clinic in Wollongong) as well as the management of our Hospital & Medical team in their delivery of Broader Health Cover services and hospital claims processing.
Melissa joined Peoplecare in 2013, successfully managing Peoplecare Eyes and Teeth for 5 years. Melissa has 12 years’ experience in Management and Optical Dispensing, and is focussed on ensuring our members receive value and quality services for all of their healthcare needs.
Melissa, our Hospital & Health Services leader, loves absorbing live theatre, connecting with nature one campsite at a time, an Aussie BBQ and ensuring our members get quality services.
James Robins BComm, BSc, MInfsc
Chief Information & Digital Officer
James has over 25 years’ experience in information technology, specialising in digital transformation and strategy.
He brings a broad range of experience in IT leadership and consulting across a variety of industries including insurance, manufacturing and the public sector.
He is a Senior Member of the Australian Computer Science Society and has completed a Bachelor of Science (Computer Science), a Bachelor of Commerce (Management), a Master of Information Science and a Certificate of Executive Leadership.
James is responsible for Peoplecare’s information technology and digital solutions.
James, our head of all things IT & digital, loves photographing landscapes at dawn, his pack of mostly domesticated dogs, testing the depths of his SCUBA skills and building awesome experiences for members.