Hospital cover

Hospital cover is for things like accommodation, theatre and doctors’ fees in hospital. We love keeping our hospital cover simple with five types of private hospital cover to best suit your needs. All our covers come with an exceptional level of ambulance cover.

Products

Basic Accident Hospital is an affordable option for those seeking essential cover in case of an accident.  

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Basic Plus Hospital is our affordable hospital cover that provides a handful of useful hospital services above and beyond the Basic minimum tier. This is the ultimate fit and healthy cover.

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Bronze Plus Hospital is designed for the healthy and budget conscious, and is family friendly. It packs value into hospital insurance that includes ambulance cover and no excess for kids.

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Silver Plus Essentials Hospital is ideal for those looking for an affordable yet comprehensive level of hospital cover.

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Silver Plus Hospital is designed for those who want a top-level of cover without pregnancy cover. It gives you all the cover of Silver Hospital with the addition of joint replacements, kidney dialysis, cataracts, insulin pumps & pain management with device – many of the key services that are more useful as we age.

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Starting your own family is an exciting time. Silver Plus Grow Hospital cover pays towards hospital pregnancy and birth services as a private patient for members who’ve served their 12-month waiting period.

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Did you know about the Peoplecare combined Hospital and Extras cover discount? Get a 10% discount off any Peoplecare Extras cover when combined with any Peoplecare Hospital cover. Excludes Flex Essentials Extras and Flex Up Extras.

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Australian Service Excellence Awards CSIA 2023 Highly Commended
* IPSOS 2023 survey results for open private health insurance funds.

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^Any restrictions or exclusions on your cover will apply here too. Please visit peoplecare.com.au for more information on restrictions or exclusions. 

*Anything within the above table that is a pre-existing condition has a 12-month waiting period except for rehabilitation, hospital psychiatric services and palliative care which have a 2-month waiting period and ambulance which has a 1-day waiting period.
#This product is only available in combination with an extras product.

**To be eligible for accident cover:
(a) the Member must be covered under a Product which includes coverage for Accidents;
(b) the event causing the injury must have occurred after coverage commenced;
(c) the event causing the injury must have occurred in Australia;
(d) the subsequent injury/injuries must have been obtained by said Member;
(e) an accident declaration form must be completed by a registered medical practitioner (excluding anyone on the same Policy) and provided to Peoplecare.

Accident cover includes temporary hospital coverage for up to 90 days, or a timeframe otherwise agreed by Peoplecare, for services that may be restricted or excluded under hospital cover, so long as the hospital treatment is required for the injury/injuries sustained during the event.

Accident cover excludes:
(a) medical conditions including sudden illness;
(b) injuries caused by medical conditions;
(c) pregnancy, birth and IVF related services;
(d) accidents arising from or during surgical procedures;
(e) injuries arising from an accident where those injuries are compensable or otherwisecovered by a third party;
(f) aggravation of a pre-existing condition.

'Accident’ means: An unforeseen event, occurring by chance and caused by an external force or object, which causes involuntary bodily injury to a member, requiring medical treatment by a Registered Medical Practitioner or Emergency Department (excluding by anyone on the same Policy) within 48 hours of the event. Any further treatment required must be completed within 90 days of the event or timeframe otherwise agreed to by Peoplecare.

Ambulance cover included

One thing that Peoplecare includes as a bonus is 100% land, air and sea ambulance cover with no annual limits with every Peoplecare cover.*

A short trip in an ambulance can be costly. To view what you are covered for, read here. 

*State-recognised ambulance providers only. 

 

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Important things you need to know about your cover

*There are some government programs, generally means-tested (subject to income and/or social background criteria), that can help pay for some extras services. An example is the Child Dental Benefit Schedule. Another exception is treatment received under a Chronic Disease Management Plan. Peoplecare can’t provide benefits if you’re receiving a benefit through one of these government programs/plans.

Switching to Peoplecare is easy

  • Switching is easy
    We can handle the cancellation of your existing cover for you.

  • Waiting periods transfer with you
    We’ll make sure we recognise any waiting periods you’ve already served if you switch within 30 days!

  • 30-day cooling-off period
    If you change your mind within the first 30 days of joining or upgrading your cover, you will get a full refund, provided you haven't made any claims during that time.

Why choose us

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97% of our members are satisfied

We’ve got the health cover and service to make you smile.

Source: IPSOS 2023 Member Satisfaction Survey

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Your wellbeing is our priority

We’re on a mission to connect you to the latest health and wellbeing programs at no extra cost to you.

70+ years experience

We've been providing health insurance for over 70 years.

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We're member-owned

We're for members, not for profits.

You might be interested in...

Compare our health insurance products orange contact chat icon

Not sure what level of cover you need? Use our online tool to help you choose the right product.

Pregnancy hospital cover orange pacifier icon

Starting your own family is an exciting time. Our Silver Plus Grow includes pregnancy hospital cover so that you can have your baby at a private hospital with the obstetrician of your choice (or even at a public hospital with your choice of obstetrician).

Young adults insurance orange open umbrella icon

Are you an Australians under 30 taking out private hospital insurance? We offer an age-based discount of up to 10% off our Basic Plus Hospital and Bronze Plus Hospital covers.