Mental Health & Wellbeing Service
In partnership with 
Boost your wellbeing | Nuture your mental health | Get the support you need
We’ve partnered with Talked to bring our members* caring support and tailored resources, designed to help you feel your best and live well.
We’re proud to offer Peoplecare Health Insurance members* and their family access to a mental health and wellbeing service in partnership with Talked, one of Australia's leading online therapy providers.
While we might be great at nurturing our bodies, it’s just as important to care for our mental health and wellbeing, and sometimes, we need a little help to know where to start.
That’s where the mental health and wellbeing service can help.
Explore expert advice, practical tools, and personalised resources to support your mental health journey.
What services can I access through the mental health and wellbeing service?
More information
Talked is a mental health and wellbeing service connecting people to professional care and resources. Talked provides accessible, confidential support through secure telehealth and digital wellbeing tools.
So long as you’re an active and financial Peoplecare member, you can access this service (excluding members on an OSHC Extras Only or Ambulance Only. Simply log in here.
As long as you and your family members are covered by an eligible Peoplecare hospital or extras policy, you can all create your own Talked profiles to access the Service.
We’ve made the Mental Health & Wellbeing Service accessible for all Peoplecare members, excluding OSHC Extras Only and Ambulance Only members. Membership must be active and financial.
You get unlimited access to the Wellbeing Platform and Here2Talk service.
Self-guided digital mental wellbeing resources, including journaling tools and personalised articles.
Here2Talk connects you with a mental health professional who’ll listen, assess your needs, and guide you to the right support. It's available via video, online chat, and phone, 7 days a week (10am-8pm weekdays and 12pm-6pm weekends AEDT), however, it's not a crisis line.
Online access to a large network of Talked psychologists around Australia. You can book video, online chat, or phone appointments.
All members on your policy are eligible for one free 50-minute psychology# session per financial year with a psychologist from the Talked network.
Log in to the Wellbeing Platform, complete a short questionnaire, and you’ll be matched with a qualified psychologist. From there, you can book your free session.
Additional sessions can be paid out-of-pocket, or claimed via Medicare if you have a Mental Health Treatment Plan from your GP.
Some Peoplecare extras policies help contribute to the cost of psychology services. To check, refer to your cover description, which can be found in Online Member Services or in the app.
Your Talked profile is private to you (under 16 years old of age will require consent from a parent or guardian on the policy to create a profile), and your personal data is protected under Australian privacy laws.
Talked is not a crisis service. If you're in immediate danger or need urgent support, please call 000 or contact Lifeline on 13 11 14.
*This service is available to Peoplecare members with an active and financial policy at the date the service is received. Not available on OSHC Extras Only or Ambulance Only cover.
#Peoplecare covers the cost of one psychology session with a registered Talked psychologist per financial year, per eligible member. Ongoing psychology services may have out-of-pocket costs, depending on your Peoplecare extras cover or whether you have a Mental Health Treatment Plan from your GP. Find out more.
What others say about Talked
Caitlyn, NSW
Talked has been easy to use and navigate, with help readily available and the 15-minute free consultation really helped me be confident with choosing a psychologist who has been lovely so far.
Viv, SA
Great platform, really accessible and excellent therapists. Makes a great resource to book on short notice in time of need but also because it's online, can access anywhere.
David, QLD
Fantastic platform. Allows you to find and select the person that best suits your needs. Really well designed tools and dashboard too, with all communications easily managed directly in the one place.
Stacy, VIC
I have struggled in the past to even make it to appointments & finding the Talked app not only helped find a therapist FAST it was so easy and all from the comfort of home.