Hospital at Home

Going to hospital? Want to be back in your own home recovering as soon as possible? Say goodbye to embarrassing hospital gown mishaps and hello to watching trashy TV in your favourite PJs with our Hospital at Home program!

What is it?

Hospital at Home is a hospital substitute treatment program for health services in the comfort of your home rather than staying in hospital. It provides an alternative to admission in a hospital or an opportunity for an earlier relocation to your home.

Hospital at Home services can be delivered to avoid going to hospital or after a surgery in a hospital, rather than staying in hospital for the treatment.

The program takes care of you with short-term therapy services to treat things like nasty wounds or bad infections – as long as your doctor agrees!

How can it help?

Hospital at Home can help you recover by assisting with:

  • complex and simple wound management
  • pain management
  • palliative care nursing
  • medication management
  • IV antibiotic therapy

How does it work?

If you’re having surgery that has a longer stay in hospital for medical services but you’d rather recover at home, let your treating doctor know you’re covered for Hospital at Home, which is another option for treatment!

If your doctor believes at home treatment would be suitable they can simply refer you to one of our contracted providers who will set you up and develop a care plan that’s right for you.

Listen to the pro though – your doctor will know where the best place is for you to recover so access to the program is dependent on their referral.


Peoplecare are lucky enough to have a number of healthcare providers to deliver the best care to our members when they need it.

The services are delivered by a dedicated care team including registered and enrolled nurses, allied health professionals such as physios, occupational therapies and medical officers. They will help coordinate care and work with the members GP and other health professionals to provide a safe and effective treatment. You’re in safe hands!

The care plan for treatment is personalised to the member for their individual needs for recovery.

Not at all. If you hold one of our hospital covers, you’re fully covered and it won’t cost you a thing – it doesn’t affect your premium with us either! We just pay the bill.

All your treatment info is kept completely confidential by our health care providers. We won’t have access to any personal health info you give them, but if you’d like to read our Privacy Policy to make sure, click here.

You need to have already served your 12-month waiting period for pre-existing conditions to use this program. This means that if you want to use it in the first 12 months of having or upgrading cover, we’ll need to check with your doctors to make sure it’s not for a condition you already had. If it’s not a pre-existing condition, only the 2-month waiting period applies.

The same restrictions on your hospital cover apply to Hospital at Home services i.e. you won't be eligible to receive any Hospital at Home services for hospital treatments you're not covered for. The provider will let you know if there are any out-of-pocket fees – in most cases there are no costs!


Want to know more?

If you feel you need a little more info before catching up with your doc, give us a buzz or shoot us an email. Better yet why not ask our friendly team of experts who are always super happy to help members.

Enquire now