COVID-19 - in this together (at a safe distance)

We have postponed our annual premium increases for 6 months and have announced a range of measures to support our members.

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Get the new updated app!

Larry’s had a complete makeover. He’s looking fresh with a man bag full of new features. You can now use Larry to:

  • Submit a document
  • Search our providers
  • Order a new membership card
  • Search your claims history
  • Use biometric login

Heart health

Do you have problems with your ticker? An ounce of prevention is worth a pound of cure, as Benjamin Franklin is attributed as saying. Peoplecare has programs to help reduce your heart risks to get your heart health prevention in shape.

Heart problems are serious and distressing, so not only will taking better care of yourself give you a serious medical benefit, loved ones will be comforted that you’re on the right track.

We're loveable! No, really.

#1 Health Fund Call Centre in Australia

When you call us, we answer in person and deliver the fantastic customer service you love. 

Ipsos survey 2017

96% member satisfaction

Since day dot (many moons ago), we’ve been not-for-profit and
member-owned. It guides how we treat you. As an owner, you’re the
boss and we’re here for you.

Discovery Research: 2019 Member Satisfaction Survey

2-day claims processing

At Peoplecare, we pay over 80% of claims in 48 hours. 

Based on 2018 Peoplecare data, 83% of claims paid within 48 hours.

Switching to us is easy

Switching is simpler than you think! It takes around five minutes and you can switch online or over the phone.

Don’t worry, if you’re transferring from another health fund we’ll make sure we recognise any waiting periods you’ve already served if you switch within 30 days!

Latest news

Talking to kids about Covid-19

Hats off to parents trying to juggle this Coronavirus crisis with their families. Explaining changes in routine, the social distancing, the necessary introduction of more than "that's yucky" to the conversation with kids must be a trying process. All while not freaking them out, mind you.

Read article

We're stoked to be a part of the Members Health Fund Alliance

Peoplecare is a proud part of Members Health Fund Alliance, the peak industry body for not-for-profit health funds that all share a common value of putting our members’ health before profit.

Read more

Reduce your out-of-pocket

Want to save on out-of-pocket expenses on your planned surgery?

We've provided our members a new search tool to make it easier to find doctors with a track record of providing Access Gap services.