Melinda joined Peoplecare in 2009 and successfully headed the Hospital & Health Services department before becoming CEO.
Melinda has extensive experience in the highly specialised hospital–medical side of health funds, the design and evaluation of health management programs, as well as clinical nursing experience in both hospital and community sectors.
Melinda completed her PhD with the University of Wollongong in population health management.
Melinda is a Director of the Cram Foundation.
Mel, our clinical guru, loves those little packages of aeroplane food, sleeping in, doing the quiz in Saturday's paper and helping members recover where they're most comfy.
Dale is responsible for governance and risk management for Peoplecare and its customer insurers. Dale has a wealth of senior management experience across a range of industries including private health insurance, dental & eyecare practice management, finance, manufacturing, mining, and transport industries over the last 30 years.
Dale’s particular strengths are in general management, corporate governance, finance, and risk management.
Dale's other appointments include:
Cram Foundation - Chair of Finance Audit & Risk Committee
Chair of Members Health Funds Alliance Governance, Risk & Compliance Committee
Dale, our Deputy CEO, loves fishing in the Bay, running by the seaside, riding his Harley on weekends, and helping Peoplecare make great decisions for our members.
Anita has over two decades of experience in the not-for-profit, insurance, and health sectors in Australia and South-East Asia across key business functions including operations, customer service, sales and marketing and human resources.
She is responsible for Peoplecare's operations, customer service delivery, marketing, brand, communications, and community relations.
Anita's primary focus is to lead our Customer Service and Marketing Teams to provide clear, simple and high-value products for our members and to make sure Peoplecare's customer service experience is an exceptional one.
Since assuming the role in 2006, Anita has played a pivotal role in the evolution the Peoplecare brand from a small restricted fund to one of Australia's most respected not-for-profit health insurers.
Anita's other appointments include:
Members Health Fund Alliance Marketing Committee - Chair
Private Health Insurance Ombudsman's Website Reference Group - Member
IRT - Director
UOW Pulse - Director
Anita, our marketing guru, loves her coffee with a double shot, Monday’s Body Combat class, playing online poker, and wowing our customers with everything we do.
Chris joined our Executive Team in September 2007. Chris is responsible for the provision of all financial management functions of the organisation and has more than 20 years' experience in the accounting and finance field, most of which time was spent working with organisations in the financial services industry.
His specialist skills include management reporting, statutory reporting, taxation and business planning and compliance. He also has a keen interest in treasury operations. Chris is also Company Secretary for Peoplecare.
Chris is a member of the Catholic Development Fund (CDF) Advisory Council and is also a member of the Finance, Insurance & Audit Committee.
Chris, our financial guru, loves his home brew, taking the kids to the footy, Thai curries, and making sure our finances track according to plan.
Maree joined Peoplecare in 2011 and is Head of People and Culture. She has 20 years of HR Management experience across various industries, including education, hospitality and general insurance.
As Head of People, Culture & Capability, Maree is responsible for ensuring that our people processes and practices retain Peoplecare's status as a true employer of choice with an exceptional level of staff satisfaction.
Maree supports our managers and staff in the areas of recruitment, training and development, WH&S, Human Resource policy, and cultural development.
Maree was awarded Australia's HR Manager of the Year for 2013 at the Australian HR Awards. Her particular areas of expertise are leadership development and training.
Maree, our People & Culture star, loves getting her tennis game on, breaking open her home renovation piggy bank for spontaneous travelling, exercising her liver with a glass of champers and growing a fun and varied workplace.
Melissa is Peoplecare’s Acting Head of hospital and Health Services. She is responsible for the successful delivery of services at Peoplecare Eyes and Teeth (our dental and optical clinic in Wollongong), as well as the management of our Hospital and Medical team in their delivery of Broader Health Cover services and hospital claims processing.
Melissa joined Peoplecare in 2013, successfully managing Peoplecare Eyes and Teeth for 5 years. Melissa has 12 years’ experience in Management and Optical Dispensing, and is focussed on ensuring our members receive value and quality services for all of their healthcare needs.
James has over 25 years’ experience in information technology, specialising in digital transformation and strategy.
He brings a broad range of experience in IT leadership and consulting across a variety of industries including insurance, manufacturing and the public sector.
He is a Senior Member of the Australian Computer Science Society and has completed a Bachelor of Science (Computer Science), a Bachelor of Commerce (Management), a Master of Information Science and a Certificate of Executive Leadership.
James is responsible for Peoplecare’s information technology and digital solutions.
James, our head of all things IT & digital, loves photographing landscapes at dawn, his pack of mostly domesticated dogs, testing the depths of his SCUBA skills and building awesome experiences for members.
Glenn was appointed as a Director in 2014 and Chair since 2016.
Glenn has over 35 years' experience in the IT industry in both technical and management positions. As a self-taught software developer, Glenn gained experience in a number of IT disciplines moving into business administration and management in the late 1980s.
Between 1997 and 2013, Glenn was the Chief Executive Officer of HAMB Systems Limited which provides application software and technical services to 23 of Australia's private health insurers, including Peoplecare.
In this role, Glenn has worked with a number of government agencies in the development of regulatory change to the private health insurance industry.
Glenn is a Graduate of the Australian Institute of Company Directors.
Andrew is an experienced finance executive & company director, holding senior roles in financial services and private wealth management.
Andrew is currently the General Manager, Victoria and Tasmania of NAB FP in the Consumer, Banking and Wealth division of NAB Ltd. Andrew is also a former senior leader of AMP Ltd and brings expertise in financial services, private wealth management, corporate finance, corporate governance and private health insurance.
Andrew is also a non-executive Director & Treasurer of the Youth Insearch Foundation and a former non-executive Director of Quay Credit Union.
Andrew is well qualified with a Masters in Applied Finance from Macquarie University, a Bachelor of Commerce from UOW, a Diploma of Financial Services & Mortgage Broking and is a Graduate of the Australian Institute of Company Directors.
Peter retired in 2015 after 27 years as a Partner of KPMG, including over 20 as managing partner of the Wollongong practice. For more than 10 years he was Chair of the Regional (non-metropolitan) practices of KPMG.
He has provided a variety of professional services over this period, including external audit, internal audit, corporate taxation, business & strategic planning, and broad business advisory to an extensive array of clients.
He completed 12 years as a Council Member of the University of Wollongong in 2017, serving as Chair of its Risk, Audit & Compliance Committee for most of that time.
Peter has a Bachelor of Commerce (majoring in Accounting) from the University of Wollongong. He is a Fellow of the Institute of Chartered Accountants in Australia, a Graduate of the Australian Institute of Company Directors, and formerly a Registered Tax Agent & Registered Company Auditor.
Louise is an experienced in-house corporate lawyer and management professional with a diverse background in not-for-profit and commercial enterprises spanning private health insurance, education and steel manufacturing. Louise has particular expertise in corporate and commercial law, as well as corporate governance and risk management. As a former Senior Legal Counsel for a health fund, Louise has an in-depth understanding of private health insurance operations and regulation.
Louise is currently the Company Secretary and Group Head of Strategic Risk for IRT, a not-for-profit provider of seniors' lifestyle and care solutions.
Louise's professional qualifications include a Bachelor of Laws (Hons), Bachelor of Science (Psyc), Graduate Diploma in Legal Practice and Graduate Diploma in Applied Corporate Governance. Louise is also an Associate of the Governance Institute of Australia and a Graduate of the Australian Institute of Company Directors.
Michael was appointed as an Associate Director in 2017 and then as a Director in 2018.
Michael has over 37 years' experience in the private health insurance industry engaging with boards, management and regulators.
He has been the Chief Executive Officer of a registered private health insurer for 22 years and served as a Director on two of Peoplecare's strategic partner boards, HAMBS and Members Health Funds Alliance.
Michael is a passionate and committed strategic leader with highly developed governance, financial and risk acumen.
Michael's professional qualifications include a Bachelor of Economics majoring in Accounting, Fellow of CPA Australia and Graduate of the Australian Institute of Company Directors.
Sue Baker-Finch was appointed as an Associate Director in May 2018.
Sue is a seasoned management professional who transitioned, in 2016, from full-time executive roles to a portfolio career as a non-executive director, management consultant and business coach/mentor. She has over 20 years of senior executive leadership experience in commercial, government and NFP businesses across a range of industry sectors. Sue has substantial background in the health sector, having held leadership roles in a national general practice organisation, a medical research institute and as a Board member in the NSW public hospital system.
Sue currently operates her own business, SBF Consulting, providing strategic and operational review and business mentoring services primarily to regionally-based businesses seeking to innovate and expand.
Sue's professional qualifications include a Bachelor of Science (Hons), Masters of Business Administration and Masters of Business Coaching. She is a Fellow of the Australian Institute of Company Directors.
Tara, our Broader Health Cover guru, loves being a country girl at heart, spending time with family, long lunches with friends and finding ways to help members.
Aimee, our training guru, loves taking her boys to the park, movie nights with friends, catching up on the latest celebrity gossip and helping the team stay up to date with the latest info.
Adriana, one of our Peoplecarers, loves her morning caffeine hit, foreign TV dramas, discovering the world and making members smile.
Danica, our HR specialist, loves a good game of tennis, time with her nieces Lily and Bella, keeping her sweet tooth happy with chocolate and organising the world around her.