Our Executive Team

Dr Melinda Williams BNurs, MPH, PhD, GAICD

Chief Executive Officer

Melinda joined Peoplecare in 2009 and successfully headed the Hospital & Health Services department before becoming CEO in July 2018.

Melinda has extensive experience in the highly specialised hospital–medical side of health funds, the design and evaluation of health management programs, as well as clinical nursing experience in both hospital and community sectors.

Melinda completed her PhD with the University of Wollongong in Population Health Management.

Melinda’s other appointments include:

  • Members Health Fund Alliance - Director
  • The Cram Foundation - Director
  • Australian Health Services Research Institute (University of Wollongong) - Director of Advisory Board
  • Illawarra Regional Advisory Council (Illawarra Business Chamber, a division of NSW Business Chamber Ltd.) – Councillor

Dale Cairney BCom, GAICD

Deputy Chief Executive Officer
& Chief Risk Officer
Head of Governance, Risk & Compliance
(retired 24 July 2020)

Dale is responsible for governance, risk management, and compliance for Peoplecare and its customer insurers. Dale also undertakes the role of Chief Risk Officer as part of APRA requirements.

Dale has a wealth of senior management experience across a range of industries, including private health insurance, dental and eye care practice management, finance, manufacturing, mining, and transport industries over the past 35 years.

Dale’s particular strengths are in general management, corporate governance, risk management, and finance. Dale is a regular volunteer and participant in charitable events.

During the year Dale retired as Chair of the Members Health Fund Alliance Governance, Risk & Compliance Committee. Dale is a Director and Chair of the Audit and Risk Committee at The Cram Foundation.

Chris Stolk BCom, CPA, GAICD

Chief Financial Officer & Company Secretary
Head of Finance & Administration

Chris is responsible for the provision of all financial management functions and has responsibility for the data analytics and reporting function within the organisation. Chris has more than 25 years’ experience in the accounting and finance field, most of which was spent working with organisations in the financial services industry.

His specialist skills include management reporting, statutory reporting, taxation and business planning and compliance. He also has a keen interest in treasury operations. Chris is also Company Secretary for Peoplecare.

Chris is an independent Director of Coordinare as well as a member of the Finance, Audit and Risk Management (FARM) committee.

Anita Mulrooney BA, GDipIM, GDipCom, GAICD

Head of Customer Service & Marketing

Anita has over two decades of experience in the not- for-profit, insurance, and health sectors in Australia and South-East Asia across key business functions including operations, customer service, sales and marketing and human resources.

She is responsible for Peoplecare’s operations, customer service delivery, marketing, brand, communications, and community relations.

Anita’s primary focus is to lead our Customer Service and Marketing Teams to provide clear, simple and high-value products for our members and to make sure Peoplecare’s customer service experience is an exceptional one.

Since assuming the role in 2006, Anita has played a pivotal role in the evolution the Peoplecare brand from a small restricted fund to one of Australia’s most respected not-for-profit health insurers.

Anita’s other appointments include:

  • Members Health Fund Alliance Marketing Committee - Chair
  • Private Health Insurance Ombudsman’s Website Reference Group – Member
  • IRT – Director and Chair of the People and Culture Committee

Maree Morgan-Monk BA, GDipHR

Head of People, Culture & Capability

Maree joined Peoplecare in 2011 and is Head of People and Culture. She has 25 years of HR management experience across various industries, including education, hospitality and general insurance.

As Head of People, Culture & Capability, Maree is responsible for ensuring that our people, processes and practices retain Peoplecare’s status as a true employer of choice with an exceptional level of staff satisfaction.

Maree supports our managers and Peoplecarers in the areas of talent management, wellbeing, human resource policy, and cultural development.

Maree was awarded Australia’s HR Manager of the Year for 2013 at the Australian HR Awards. Her particular areas of expertise are leadership development, employee engagement, change management and collaboration.

James Robins BComm, BSc, MInfsc, GAICD

Chief Information & Digital Officer

James has over 25 years’ experience in information technology, specialising in digital transformation and strategy.

He brings a broad range of experience in IT leadership and consulting across a variety of industries including insurance, manufacturing and the public sector.

He is a graduate of the AICD Company Directors Course and has completed a Bachelor of Science (Computer Science), a Bachelor of Commerce (Management), a Master of Information Science and a Certificate of Executive Leadership.

James is responsible for Peoplecare’s information technology and digital solutions.

Melissa Jones

Head of Hospital & Health Services

Melissa is Peoplecare’s Head of Hospital and Health Services. She is responsible for the successful delivery of services at Peoplecare Eyes & Teeth (our dental and optical clinic in Wollongong), as well as the management of our Hospital and Medical team in their delivery of Broader Health Cover services and hospital claims processing.

Melissa joined Peoplecare in 2013, successfully managing Peoplecare Eyes and Teeth for 5 years. Melissa has 12 years’ experience in management and optical dispensing and is focussed on ensuring our members receive value and quality services for all of their healthcare needs.

Melissa is currently undertaking a Master of Business Administration at Sydney Business School – University of Wollongong.