2026 Peoplecare Highlights 

A year of growth, purpose and member impact

We invite you to explore the milestones, initiatives and achievements
that shaped the 2025/26 financial year, and discover how Peoplecare continues to deliver trusted health insurance as a not-for-profit health fund. 


Your partner in health

At Peoplecare, we're more than just a private health fund. We're committed to putting our members first, supporting their health and wellbeing through every stage of life and being there for the moments that matter most.  

The following key figures highlight how we've delivered on that commitment over the past year and the many ways we've supported our members' health and wellbeing. 

Supporting your health journey

  • 88% of premiums paid to members through benefits
  • 37,907 memberships
  • 477,389 claims paid

Putting members first

  • Helped 12,132 members navigate a hospital admission 
  • 122,429 claims paid under hospital cover
  • 354,960 extras claims paid

 

 

Award-winning health insurance you can trust.

Proudly recognised at the WeMoney Awards 2026 for delivering outstanding member experiences and specialised health cover.

Reasons to celebrate

Guided by our purpose to improve the health and wellbeing of our members and communities, we achieved several important milestones this year. These highlights demonstrate the value we delivered, the partnerships we strengthened and the positive impact we made for members.

4.98% member growth

Above industry average for membership growth

7 new Natural Therapies

More benefits for Extras members>

Learn more

Member Giveback $4.5M

Delivered our 5th and final member giveback. Totalling $41.8 million<

Expanded smile.com.au

No Gap dental for Extras members^

Learn more

92% member satisfaction

2025 Member Satisfaction Survey~

Mental Health & Wellbeing Service

In partnership with

Learn more

Supporting members

279 gifts to members in difficult times

2 new Hospital products

Introduced Basic Accident and Silver Plus Essentials Hospital

Learn more

2 new Extras products

Launched Flex Essentials and Flex Up Extras

Learn more

Increased Extras benefits


Enhanced benefits from
1 July 2025

Allianz Care partner


20 years supporting overseas visitors & international students

Eels NRLW Partner

Supporting women and girls in sport

Learn more

Financial stability

Supporting the community

We proudly supported 56 community and charity events, helping to strengthen connections, promote wellbeing, and make a positive impact across the communities we serve.

8 charities, including:     

  • Talk2mebro
  • Escabags
  • Red Cross Lifeblood
  • Need a Feed
  • One Door Mental Health Club  
  • Salvation Army 

8 sports organisations, including: 

  • The Illawarra Hawks 
  • Elite Energy Events
  • Football South Coast
  • Wollongong Aquathon  
  • Parramatta Eels NRLW & Female Pathways  

Launched Reflect Reconciliation Action Plan

This year marked an important milestone in our reconciliation journey, with Reconciliation Australia formally endorsing Peoplecare's first Reconciliation Action Plan (RAP). The RAP demonstrates our commitment to fostering meaningful relationships, respect and opportunities for Aboriginal and Torres Strait Islander peoples. 

Did you know?

  • 243 highly trained Peoplecarers supporting our members
  • Real humans answer calls and emails 
  • 4.6-star Apple App Store rating for Peoplecare’s app
  • 4.6-star Product Review rating for Peoplecare 

Why choose us

orange Australia icon

74 years serving members

We’ve been providing health insurance for over 70 years

orange winner ribbon icon

100% member-owned

We’re for members, not profits

orange hospital icon

No excess on kids' hospital admissions

Supporting families when loved ones go to hospital#

orange tooth icon

No-Gap check-up and cleans

Keeping our members smiling with No Gap Dental at participating providers^

>Not available under Simple Extras
^Terms and conditions apply
<For eligible members
~Source: IPSOS 2025 Member Satisfaction Survey
#For kids under 21 on a family hospital cover if they go to hospital