Diabetes management

Diabetes, both type 1 and type 2, doesn’t need to be a downward spiral. You can enjoy life and get on top of your diabetes at the same time. That’s where we come in. Help can come from both Hospital cover and Extras cover.

What is an insulin pump?

Insulin pumps are devices that connect an external pump to a tube and fine needle or cannula that is inserted just below the skin. The pumps are programmed to inject fast-acting insulin into type 1 diabetics to mimic the function of a healthy pancreas.

Diabetes Australia advises that insulin pumps aren’t suited to everyone. Anyone considering an insulin pump will need to speak to their doctor about their diabetes treatment options. 

Read more Insulin pumps on eligible Peoplecare hospital covers


Diabetes programs on selected Peoplecare Hospital covers

These diabetes programs are included (that’s free with no extra cost to participate!) on the following covers: Silver Hospital, Silver Plus Hospital, Gold Hospital and our closed covers Mid Hospital (Basic Plus) and Premium Hospital (Gold).

For a limited time (until 1 April 2022) Peoplecare members on Bronze Hospital and our closed Basic Hospital (Basic Plus) can join this program.

The waiting period to receive these programs is 2 months of continuous cover. Your premiums need to be up to date before you can claim these programs.


Healthy Weight for Life program with Type 2 Diabetes


Healthy Weight for Life has a range of programs for chronic conditions run by our trusted provider, Prima Health Solutions, including a program designed for type 2 diabetes.

Unmanaged type 2 diabetes can lead to serious medical complications, so it’s worth considering this program if you’re having trouble managing your condition.


The Type 2 Diabetes Healthy Weight for Life Program is an 18-week program designed to maximise your overall health and quality of life. If you have trouble reaching your target blood glucose levels, getting enough exercise or cutting excess weight – this program could be for you. The program follows the Australian Diabetes Society’s approach to managing weight loss for diabetics, so you can be comfortable knowing that the program ticks the medical boxes.

Participants on the program can:
  • receive support over the phone, SMS and online
  • reduce weight
  • improve nutrition
  • improve metabolism, energy levels and other health indicators
  • improve fitness
  • learn useful ways to keep on top of your condition
  • increase their motivation to take care of their health
The program offers:
  • portion control eating plan
  • meal replacement options
  • tips to improve your fitness and assist with weight loss
  • personalised tracking to help you succeed
  • support and advice via phone, email and an online portal
  • education on understanding your condition and enhance your quality of life

Phases of the program

Food Exercise

Get started with some meal replacement options such as KicStart Shakes and KicStart Soups for breakfast and lunch so that you can get on the right nutrition path without having to get handy in the kitchen for each meal. You can add some suggested sides such as berries and salads.

For dinner, you’ll need to head to the kitchen to prep some healthy, filling food from the meal plan – meat and three veg is an option, so most people should adapt nicely.

Build up to 30 minutes per day of gentle daily activity like walking, swimming or cycling by the end of this phase.
Food Exercise
Add planned lunch and snacks to your daily intake. Increase time to at least 30 minutes per day and intensity (if possible) to continue weight loss.
Food Exercise
All meals are planned. Supplement shakes and soups are no longer eaten. Sustain exercise so that it can continue when the program finishes. Participants can use a steps tracker to keep on top of their 10,000 steps.

Want to join?

You can join the program if you have a:

  • diagnosis of type 2 diabetes
  • Body Mass Index (BMI) of at least 28


  • Your GP approves and completes an approval form

To get a GP approval form and check if you’re covered, pop in your details to our Ask our experts form. Or you can email or call us!

Enquire now

We won’t have any access to the personal health info you give to Prima Health Solutions. If you’d like to know more, read our Privacy Policy.


The COACH Program with Type 2 Diabetes

We’ve teamed up (no pun intended) with The COACH Program to bring you a free one-on-one support program for dealing with diabetes conditions like type 1 & 2 diabetes, prediabetes and helping people who are at a high risk of type 2 diabetes.

What’s The COACH Program?

It’s a proven (that’s evidence, not fads!) health coaching program provided over the phone and by regular written communication. You get help to manage and prevent health conditions over 6 months.

How will it help?

Guided by some of the top evidence, The COACH Program can help you:

  • manage your medications
  • find your gaps in treatment
  • reach cholesterol, blood pressure and glucose level goals
  • reach and keep a healthy weight
  • up your daily activity level, even if it’s just a short brisk walk
  • quit smoking (if applicable)
  • find the right diet to manage your condition
Want to join?

You can join the program by popping in your details to our Ask our experts form and we’ll let you know if you’re covered and help you join. Or you can email or call us!

Enquire now

Yes there is. You’ll get a trained health coach who supports the care you get from your GP or other medical professional. Together, you’ve got a solid team to help or prevent a health condition. Sound pretty good?

Once you’re paired up with your coach, they’ll work with you over five coaching sessions to help you understand your risk factors, tackle your condition and improve your lifestyle. 

Together you’ll help reduce your risk factors over a 6-month period and discuss important health info to keep you on track.

All your treatment info is kept completely confidential by trusted provider NPS Medicinewise, who run The COACH Program. We won’t have access to any personal health info you give them, but if you’d like to know more, read our Privacy Policy.


Diabetes help on Peoplecare Extras covers


Health aids for diabetes consumables*

There are many items that you might need to pay for on a regular basis if you have diabetes.

Level of cover Diabetic Consumables Benefit Limit per person Limit per family
Premium extras 80% $700 Health Aids & Wellness $1,400 Health Aids & Wellness
High extras 70% $500 Health Aids & Wellness $1,000 Health Aids & Wellness

Level of cover Year 1 benefit Year 2 benefit Year 3 benefit Year 4 benefit Year 5 benefit
Comprehensive Extras^^ 50% of cost up to $200 50% of cost up to $200 60% of cost up to $200 70% of cost up to $200 80% of cost up to $200
Overall Health Aids Limit (Comprehensive Extras^^) $400 per person $625 per person $750 per person $875 per person $1,000 per person

*Available on Premium Extras, High Extras and Comprehensive Extras. Two-month waiting periods apply before joining these covers and claiming (unless you switch within 30 days from an Extras cover with these benefits where no waiting period would apply).

^^Please note that Comprehensive Extras is closed to new members.


Health Management Benefits**

Peoplecare members with Extras cover can claim benefits on weight loss membership fees through their Health Management Benefits part of their Extras cover. You don’t need a diagnosed health condition other than unhealthy weight to claim (as assessed by Weight Watchers).

Weight loss

What's included:

Weight loss (membership fees only):

  • Weight Watchers (including Weight Watchers Online)

To find out if a program you’re doing is eligible for benefits, give us a buzz on 1800 808 690.

Things you'll need:

  • Extras cover
  • To have served your 6-month waiting period
  • A receipt showing the name of the patient, details of the program, date of payment and payment amount.


Product Benefit Limit (reset every financial year)
Premium extras 80% of the cost $250 (per person)
max $500 (per family)
High extras 70% of the cost $200 (per person)
max $400 (per family)
Mid extras 60% of the cost $150 (per person)
max $300 (per family)
Basic extras 50% of the cost $100 (per person)
max $200 (per family)
Comprehensive extras^^ 100% of the cost $150 (single)
max $300 (family)
Value extras^^ 100% of the cost $125 (single)
max $250 (family)
Standard extras^^ 100% of the cost $100 (single)
max $200 (family)

**Six-month waiting periods apply before joining these covers and claiming (unless you switch within 30 days from an Extras cover with these benefits where no waiting period would apply).

^^Please note that Comprehensive, Value and Standard Extras are closed to new members.

Not sure if you’ve already reached your Extras limits? Check them with Online Member Services or our handy app.

Want to know more?

If you feel you need a little more info before catching up with your doc, give us a buzz on 1800 808 690 or shoot us an email. Better yet why not ask our friendly team of experts who are always super happy to help members.

Ask our experts