Manage your cover

Just enter some of your basic details here and you’re on your way.

You’ll always be able to find the green login button at the top right of your screen. To save you scrolling up, here’s the page you need.

Just enter some of your basic details here and you’re on your way.

You can change your cover any time you like.

If you need a hand finding the right cover for you, use our new Help Me Choose tool, then give us a call on 1800 808 690 and we'll sort it out for you.

Of course, if you'd rather have a chat about it, just give us a buzz on 1800 808 690.

If you’re upgrading your cover, you may have waiting periods for things you weren’t covered for before.

Set up regular direct debits

The easiest way to pay your premiums is through a regular direct debit from your account. This makes sure your membership is kept up to date and you don’t have to remember to make your payments because they come out of your account automatically on the day you choose.

It's easy to set up your direct debit in the Online Member Services. On the Payments screen, click the green ‘Change’ button. This is where you can add or update a direct debit, change your payment dates and change the payment frequency.

Other payment options

Pay by credit card online or over the phone, BPay or cheque.

Make a one-off payment

You can also make credit card payments through Online Member Services to pay your cover’s outstanding balance or to a date in the future. Click to the Payments page, and you'll also find a calculator to see what date a lump sum payment will take you up to and how much you need to prepay to reach a certain date.

Give us a buzz on 1800 808 690 with the student number and place of study and we'll fix it for you!

Absolutely! You can do it in Online Member Services. Details → People Covered → Add person

You’re covered on your parents’ cover until you’re 21, or 25 if you’re studying full time (as long as you’re not married or in a de facto relationship).

If you’re 21 and not studying full time, you can stay on your parents’ cover until you’re 25 for an extra 30% premium. This is called Family Plus Cover.

You can get it done in Online Member Services. Details → People Covered → Add person