Go to hospital
You will be admitted to the hospital the day before or on the day of your procedure. Your friendly hospital staff will wheel you into theatre when they’re ready. After your procedure, you will be in the recovery ward before being taken back to your room.
If you’ve got an excess on your cover, the hospital will ask you to pay it upfront – either before your stay or when you’re admitted to hospital.
Plus, don’t forget to bring your hospital bag with all your medications, clothes and toiletries.
Want to avoid ‘incidentals’ costs? It’s your choice
Incidentals are the fees that private hospitals charge you personally (Peoplecare doesn’t cover them) for having access to a TV in your room and can also involve things like newspapers.
When you get to hospital, you can request that you don’t want any ‘incidentals’ and you won’t be charged for them.
If you use any incidentals while you’re in hospital you’ll need to pay for them before you’re discharged. This is usually separate to the rest of your hospital bills, and you’ll need to pay for this yourself.